Red Bull MOBILE is a new mobile service and community that lets you enjoy exclusive benefits!
Offered by Majan Telecommunication L.L.C
What is Red Bull MOBILE?
Where am I able to buy Red Bull MOBILE?
Red Bull MOBILE is available nation wide. Please check out our
store locator to find out the nearest dealer to you.
Where am I able to buy Red Bull MOBILE?
What happens when I choose a number?
After you have selected your favourite number, you will receive a number reservation code with instructions where and how to pick-up your SIM card.
What happens when I choose a number?
What happens if I don't pick up my SIM card once it is ready?
You’ll be missed, but no worries. If you don't pick up your SIM card in time, you can choose another new number free of charge.
What happens if I don't pick up my SIM card once it is ready?
Why should I choose a number online?
Choosing the number in advance gives you the chance to not only search for your favorite number but also allows you to speed-up the SIM card collection and activation process.
Why should I choose a number online?
Does choosing a number online cost me anything?
Choosing a number won't cost a thing!
Does choosing a number online cost me anything?
Are there any commitments made when choosing a number?
No commitments - no strings attached.
Are there any commitments made when choosing a number?
Should I choose a number online even if I do not care about the actual number?
Choosing the number in advance gives you the chance to speed-up the SIM card collection and activation process.
Should I choose a number online even if I do not care about the actual number?
Does a silver number cost extra?
The RO 50 fee has to be paid before SIM collection. You will be informed on all steps of the process.
Does a silver number cost extra?
Can I choose more than one number online?
We only allow a single number per user. Should you wish to book the number for friends and family, please feel free to share the number booking
link with them.
Can I choose more than one number online?
I have not received an SMS with an OTP ?
Please make sure you have entered a valid contact number in Step 2 and that the number provided is available with you at the time of booking. You can also reach out to us via online chat right now, or call 1600.
I have not received an SMS with an OTP ?
I have not received a confirmation SMS of my booking?
Please make sure you have entered a valid contact number in Step 2 and that the number provided is available with you at the time of booking. You can also reach out to us via online chat right now, or call 1600.
I have not received a confirmation SMS of my booking?
What if I want to port-in my existing number from another operator?
No problem! Just visit any of our nearby
locations. You will then be able to port-in your existing number and pick-up Red Bull MOBILE sim card, following the port-in process at the point of activation.
What if I want to port-in my existing number from another operator?
What does Active Red Bull MOBILE Member mean?
An Active Member is any Red Bull MOBILE member that has an active subscription to one of our plans (Smart, Bold or Brave), and your subscription has not expired.
What does Active Red Bull MOBILE Member mean?
My number didn't transfer to Red Bull MOBILE – what should I do?
"Oops… we are sorry to hear that :-(
But do not worry, just start a conversation with us by tapping the messenger icon in the below right corner of your browser, or call our service center 1600 for immediate help. If you have the Red Bull MOBILE application installed, tap on More in the bottom menu, and select ""Get help via chat""."
My number didn't transfer to Red Bull MOBILE – what should I do?
How is the coverage of Red Bull MOBILE?
Red Bull MOBILE has ultrafast network coverage across the Sultanate of Oman. However, should you have an issue with coverage, drop us a message via our messenger chat or call our service center at 1600.
How is the coverage of Red Bull MOBILE?
Can I call international numbers with Red Bull MOBILE?
Sure thing! In case you are missing some credits, re-charge
here or use the Red Bull MOBILE application to recharge. Oh YES, one more thing, we DO NOT charge for traffic consumed while recharging or using our self-care app, so while you are out of your credits you still will be able to use your connection to recharge and more.
Can I call international numbers with Red Bull MOBILE?
Can I use Red Bull MOBILE in other countries than Oman?
Sure thing! For more information see where Red Bull MOBILE service is
available .
Can I use Red Bull MOBILE in other countries than Oman?
What does unlimited WhatsApp text mean?
Unlimited WhatsApp text is our awesome service that is exclusive to all our Red Bull MOBILE active members (meaning you have an active subscription to one of our plans). In case you would run out of balance or credit, you will still be able to continue using WhatsApp for texting with anyone at all the time! Just the way we promised to you: UNLOCKED, UNTAMED, UNLIMITED!
What does unlimited WhatsApp text mean?
What does Social Data mean?
Social Data is our exclusive data bundle for the top five social media applications (Facebook, Instagram, Twitter, Snap Chat and WhatsApp). When using these applications, the data you consume will be taken from your Social Data allowance, or of you ran out of Social Data, from your Open Data allowance. You don't need to worry, it comes with your main subscription plan, and should you run-out of social data balance, you can always add extra wings to your plan by subscribing to a single social data package add-on! You can always check the balance of your Social Data in our App.
What does Social Data mean?
What happens if I run out of Social Data?
If you run out of Social Data and you use any of the social media apps (Facebook, Instagram, Twitter, Snap Chat and WhatsApp), your data consumption will be taken from your Open Data allowance. Don't worry, you will always be able to continue using WhatsApp for texting, even without any data balance, as long as you are an Active Member (meaning you have an active subscription to one of our plans). You can also always add extra wings to your plan by subscribing to a single social data package add-on! Download our APP if you have not install it yet!
App Store Google Play
What happens if I run out of Social Data?
What does Open data mean?
Open Data is our data bundle that opens the super highway to the internet and it comes as part of your main subscription plan. Any data consumed for the top five social medial applications (Facebook, Instagram, Twitter, Snap Chat and WhatsApp) will be taken from the Social Data allowance (as long as you have Social Data balance remaining). You can always check the balance of your Open Data in our App, it is so easy! Download our APP if you have not install it yet!
App Store Google Play
What does Open data mean?
What happens if I run out of Open Data?
Should you consume your open balance before your plan expiry date, DO NOT worry, you can always add extra wings to your plan by just subscribing to a single open data package add-on! Even without Open Data, you can continue to use the top five social media apps (Facebook, Instagram, Twitter, Snap Chat and WhatsApp) as long as you have Social Data balance left. You can always check the balance of your Open and Social Data in our App. Download our APP if you have not install it yet!
App Store Google Play
What happens if I run out of Open Data?
What does unlimited Red Bull TV streaming mean?
You will be able to watch Red Bull TV for as long as you are an Active Red Bull MOBILE member (meaning you have an active subscription to one of our plans). This will not consume any data from your allowances. Just the way we promised to you: UNLOCKED, UNTAMED, UNLIMITED! "
What does unlimited Red Bull TV streaming mean?
You are saying unlimited SMS and unlimited on-net calls? Is this really true?
Yes! As long as you are Active Red Bull MOBILE member you will have exclusive access to our special services of unlimited on-net calls and SMS to all Red Bull MOBILE members.
You are saying unlimited SMS and unlimited on-net calls? Is this really true?
Is there a Red Bull MOBILE app and how do I download it?
Sure Thing! Just follow the link and download the Red Bull MOBILE application. Access the World of Red Bull at your fingertips, as well as manage your Red Bull Mobile account and more! Just like we promise, remember, Red Bull MOBILE is more than a mobile service!
App Store Google Play
Is there a Red Bull MOBILE app and how do I download it?
Can I download the Red Bull MOBILE App without having a Red Bull MOBILE SIM card?
Sure you can! Just login using your Red Bull MOBILE number, if you don't have one, what are you waiting for? Choose your number
NOW
Can I download the Red Bull MOBILE App without having a Red Bull MOBILE SIM card?
If I ran out of credit can I still get access to the Red Bull experiences?
Sure you do! As long as you are an active Red Bull MOBILE member (meaning you have an active subscription to one of our plans), you have access to all benefits. Should you need to recharge your account, follow the
link, or use the Red Bull MOBILE application. Oh yes, one more thing, we DO NOT charge for traffic while recharging!
If I ran out of credit can I still get access to the Red Bull experiences?
How do I get in touch with you?
This is super easy. At any time you can just tap on our messenger at the bottom right corner and chat with us instantly. You can also reach us via the Red Bull MOBILE application by tapping More at the bottom menu of the app, here you also open a live chat with us, or call us direct. It is so easy! We are also available for a phone calls at 1600 free line.
How do I get in touch with you?
How can I recharge my Red Bull MOBILE plan?
This is super easy. for online recharge just follow the
link, or use the Red Bull MOBILE application by tapping on "+" red button at the bottom app menu. You will then have an option to use your debit or credit card for online recharge, or simply scan your recharge voucher should you have one with you already. In case you need help where to find recharge vouchers, follow the
link.
How can I recharge my Red Bull MOBILE plan?
What types of Red Bull MOBILE plans exist?
What types of Red Bull MOBILE plans exist?
Is Red Bull MOBILE also selling phones?
No, we currently have no plans to sell phone devices. However, be sure we will let you know in advance before we add this into our portfolio.
Is Red Bull MOBILE also selling phones?
How do I check how much data I still have left?
"Just download the Red Bull MOBILE app and register, it is super easy, once there you will find all you need to manage your account and more. Remember we are more than a mobile service.
Follow the links to install the app. Oh yes, one more thing, we also have USSD, dial *600# and follow the menu! "
App Store Google Play
How do I check how much data I still have left?
Account charged for 50bz after changing the SIM card in my iPhone, without the use of any services
On iPhone devices with FaceTime application, users who confirm the phone number verification for activating the FaceTime service will be charged for international SMS. After confirmation, SMS is sent out by your Apple device to international number.
Account charged for 50bz after changing the SIM card in my iPhone, without the use of any services
Value Added Tax [VAT] is an indirect tax that has been introduced by the Oman Government, and is payable by both business and Individuals.
What is Value Added Tax?
When will VAT come into effect and at what rates?
Starting from 16 April 2021, VAT is effective at a standard rate of 5% including telecommunication services.
When will VAT come into effect and at what rates?
Is it compulsory to pay VAT?
Exceptions to VAT are only by law, and these are published by the Tax Authority. There is a possibility for business owners to claim back their VAT contribution, provided they have registered for VAT and meet the requirements. For further details, please visit
https://tms.taxoman.gov.om/portal/web/taxportal/vat-tax
Is it compulsory to pay VAT?
Is Red Bull MOBILE also subject to VAT and what is its Registration Number?
Red Bull MOBILE is a MVNO under the group of Majan Telecom having registered VAT number of VATIN OM1100023166
Is Red Bull MOBILE also subject to VAT and what is its Registration Number?
How will Red Bull MOBILE’s prepaid subscribers be subject to VAT?
In line with Government mandate, starting 16 April 2021, VAT at 5% will be added on our tariffs and rates when you use your prepaid credit. VAT is also applicable when you are buying a monthly / weekly product bundle or add on plan.
How will Red Bull MOBILE’s prepaid subscribers be subject to VAT?
Do I need to pay VAT when I recharge my Red Bull MOBILE SIM card through the EVD, Dealer App of Customer App?
No. VAT applies when you use your prepaid credit and is not dependent on how or where you recharge.
Do I need to pay VAT when I recharge my Red Bull MOBILE SIM card through the EVD, Dealer App of Customer App?
If I buy a new prepaid Red Bull MOBILE SIM, will I be subject to VAT?
No. As the Red Bull MOBILE SIM is Free there will be no VAT charged. However, the first plan activated on the new SIM is subject to VAT.
If I buy a new prepaid Red Bull MOBILE SIM, will I be subject to VAT?
Is VAT added to the price of the bundles I purchase from the EVD, USSD Menu or Customer App?
Yes, VAT at 5% of the Bundle Cost will be applicable.
Is VAT added to the price of the bundles I purchase from the EVD, USSD Menu or Customer App?
What is FUP on Unlimited RBM Calls?
FUP refers to Fair Usage Policy applicable on Free RBM Calls. Post any plan subscription a customer can use up to 2500 mins Free RBM Calls, beyond which he will be charged at 10 Bz / Min.
What is FUP on Unlimited RBM Calls?
